- Shipping & Returns
Shipping & Returns
We offer FREE SHIPPING for purchases above $99 (USPS Priorty Mail)
All Other order will be shipped for a Flat $5.95 (USPS Priorty Mail)
We accept returns, if all of the following conditions are met
1. The merchandise was never altered; neither by us nor the customer. Examples of alteration include but are not limited to (a) sleeve attach (b) size fitting (c) Stitched from cloth.
2. Merchandise is a dress and not an accessory/jewellery. Imitation jewellery, accessory sales are final.
3. Merchandise is returned in as new condition.
4. There will be 15% restocking fee on all returns, waived if exchanging for other items from the website.
5. Shipping charges can not be returned, since those services have been provided/paid for once the item is shipped.
6. We only ship to billing addresses. We do not ship to post boxes.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
We can ship to virtually any address in the United States.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.